Robert Deignan CEO of ATS Digital Services Emphasizes Customer Satisfaction as Key To Success

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Serial entrepreneur, Co Founder and CEO Robert Deignan earned his B. S. in Business Leadership from Purdue University on a full scholarship for football. He was already sure he wanted to be a business owner. However, he played for both the New York Jets and the Miami Dolphins before he founded his first company, FanLink, Inc, in 1998. He became Executive Vice President to iS3, a company that developed and supported security solutions for businesses and consumers around the globe, three years later in 2002. In this position, Robert Deignan, according to an interview at posted May 28, 2018, could see the problems customers were having and helped to create a solution. The goal was to remotely address customers’ issues, which increased both customer satisfaction and trust. Now, ATS, established in 2011, is who consumers call for help with technical and computer issues to receive the same attention to customer satisfaction.

Robert Deignan is also forward looking when envisioning the role technology will play in the everyday lives of current and potential customers. He shares his expertise and perspective in many articles. The article “Tech Expert Robert Deignan Does a Deep Dive on 5 Key Technology Trends” published October 14, 2018 at gives consumers deeper insight into AI, voice recognition, 5G speed, automated transportation and virtual reality. Also included is how the Internet of Things figure into these trends. This article allows readers to view the trends from a more informed perspective.

Entrepreneurs and businesses experiencing growth spurts can benefit from the advice published July 10, 2018 at entitled “8 Business Processes You Can Outsource, with Insights from Robert Deignan” by Brandon Ferguson. It tells of the benefit of time management and happy customers that comes from giving some tasks to dedicated service providers. The processes included sales, tech support, customer service and live chat. One of the business owners most valuable assets is his attention, which then can be turned toward running the company. Robert Deignan’s forward looking perspective is sure to guide ATS toward innovations grounded in keeping consumers happy and earning loyal clients.